PropelnetTAC
Technical Assistance Center
Our Technical Assistance Center personel are Certified to support all Microsoft Network Operating Systems, Desktop Operating Systems, Office Applications and all versions of Outlook, Exchange Server and SQL Server, as well as Server and Desktop Hardware, Printers, Network Copiers, Scanners, Smartphones and PDA's.
In addition, we support industry specific software such as Calyx Point, and many more.
How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline. Face it - that equates to real dollars and cents. Our Technical Operations Center is available 24 hours a day, 7 days a week, 365 days a year because you never know when you will need us.
PropelnetPULSE
24/7/365 Proactive Network Monitoring
Predict potential failures before they occur!
Businesses are continually scrutinizing IT budgets. Service quality and high-availability demands are at an all time high. The Internet has revolutionized how businesses operate, allowing us the ability to proactively monitor your critical devices and services and avoid costly downtime.
Monitors the critical health status of devices and line of business applications
Remotely diagnoses problems before they occur
Restarts essential Services automatically
Capacity planning reports for informed IT purchasing and budget decisions
Minimize network and device downtime that causes lost productivity
Propelnet Vendor Management
Reap the benefits of a single point of contact!
Think of the productivity you will gain on an organization-wide level by allowing us to be your single point of contact for all of your technology vendors. The days of keeping up with all of the vendors for your phone systems, computer equipment, network scanners, copiers, faxes and all of your Line of Business applications every time there's a problem are gone. With our Vendor Management Program, you'll only need to open up a single Trouble Ticket, and we'll manage all vendor issues to resolution for you. No matter what they are. No matter how many vendors are involved.